Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
Yes!
It saves you trying to figure out how to get it there, how to safely set it up and when to deflate it and cart it away. We do the heavy lifting and we appreciate your help in rolling it and helping us lift it into the delivery vehicle.
If it rains just before your event our during us setting up at your event, we would be forced to cancel the rental for that day.
We do not operate inflatables in the rain, ever.
We strongly suggest booking another fall-back date or having a back-up to set-up indoors!
- Event Cancellation :
- If we not received a call cancelling the event before we set out to your event, no rain checks will be allowed and the balance of your
contract invoice is due upon our arrival. - If you call to cancel your event up to 6PM the
night before, we will gladly issue a rain check and it will be valid for 365 days depending on availability and is non transferable. The balance is still due the original date of the event. - Regarding adverse weather conditions: If the balance due cheque is not handed over at
the time of arrival for ANY reasons , we reserve the right to leave and the balance is still due
- If we not received a call cancelling the event before we set out to your event, no rain checks will be allowed and the balance of your
For backyard events, CASH or received/verified e-money transfer upon arrival before setup.
For public events, cash/e-money trasfer/cheque upon arrival before setup.
Yes. And it is 100% non refundable. It will be held as a credit, valid for up to 1 year and is not transferable.
- Yard where there is dog feces
- Nowhere near fences
- Sharp objects
- Swimming pools
- Steep surfaces
- Lack of adult supervision
Public events and backyard private parties.
Private backyard rentals are differently price because they do not require a TSSA inspected unit.
Our units are a perfect addition to any party, event, or celebration. You can rent one of our awesome selection of rock climbing walls, bouncers and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
We require a flat, dry surface and 20 foot overhead space

It's Party Time!
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.